Shipping policy

TERMS & CONDITIONS

Domestic Shipping:
Oxford Exchange can ship items within the continual United States. This excludes Hawaii, Alaska, Puerto
Rico, U.S. Virgin Islands, Guam, American Samoa, and Northern Mariana Islands. Oxford Exchange can ship to P.O. Boxes and
UPS Boxes, but cannot ship to APO/FPO/DPO Boxes and Federal/State prisons.

Shipment Processing Time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates: Shipping rates and delivery date estimates are determined by the size, weight, and fragile nature of the package as well as shipping location. Rates can only be determined during checkout.
Delivery delays can occasionally occur.

Shipping Confirmation & Order Tracking: You will receive a Shipment Confirmation once your item(s) has shipped containing your tracking number(s). The tracking will active within 24 hours.

Oxford Exchange is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your item was insured and arrived damaged, you may contact Oxford Exchange to notify of the damage, then file a claim with the shipment carrier.