FAQ

Frequently Asked Questions

 

When brother and sister team, Allison Adams and Blake Casper, created Oxford Exchange, they dreamed of a place where people would put down their phones and have meaningful conversations, surrounded by the inspirational touches of design and worldly influence that the space emulated.

The internet is surely invaluable, but occasionally unplugging and reconnecting with the non-digital world is vital. And Oxford Exchange is intended to provide that escape by removing the use of public wifi.

At Oxford Exchange, we want to be an escape. Whether that means dressing up for brunch with your friends, or remaining casual and comfy for a deep read and coffee in the Atrium, whatever you wear, we want you to be you.

Since Oxford Exchange is an enclosed building housing many facets of commerce, we currently only accommodate Service Dogs. To learn more about what qualifies as a Service Dog, you can find information here.

As one of the top ten most Instagrammed restaurants in the United States, Oxford Exchange encourages taking photos. We love seeing our customers enjoying our space and sharing it with the world. But to ensure the best experience for everyone, we do have a set of guidelines for professional photography, or anything that goes beyond just your phone or a single DSLR camera. To view these guidelines, click here.

Reservations are not required at Oxford Exchange, but they are recommended. During peak hours, our restaurant can fill up quickly, and we want everyone to have a chance to experience our cuisine and atmosphere. You may call ahead at 813.253.0222 ext. 108, or book online here. The Champagne Bar does not require reservations and is walk-up service, but seating is limited.

Currently, Afternoon Tea is reservation only, and is served on Sundays between 3pm - 5pm. Click here to make a reservation for Afternoon Tea.

Oxford Exchange Gift Cards may be used at the following locations in Oxford Exchange:

  • The Bookstore
  • The Shop
  • The Restaurant
  • The Champagne Bar
  • TeBella Tea Company at Oxford Exchange
  • Buddy Brew Coffee at Oxford Exchange

It can not be used at the following:

  • The Commerce Club 
  • Warby Parker at Oxford Exchange
  • The Shop Online (web-based online store)

Oxford Exchange gift card balances can be checked by calling The Shop (813.253.0222 ext 116) or The Bookstore (813.253.0222 ext 114), emailing shoponline@oxfordexchange.com, or coming in-person to The Shop or The Bookstore. Since Oxford Exchange gift cards can not be used online at this time, the balance can not be checked online.