{"product_id":"excellence-wins-a-no-nonsense-guide-to-becoming-the-best-in-a-world-of-compromise","title":"Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise","description":"\u003cp\u003eIn his characteristic no-nonsense approach, Horst Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.\u003c\/p\u003e\u003cp\u003eIn Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise and half measures.\u003c\/p\u003e\u003cp\u003eFor over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.\u003c\/p\u003e\u003cp\u003eWith his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about:\u003c\/p\u003e\u003cp\u003e * Why leading well is an acquired skill\u003cbr\u003e * Serving your customers\u003cbr\u003e * Engaging your employees\u003cbr\u003e * Creating a culture of customer service\u003cbr\u003e * Why vision statements make a difference\u003cbr\u003e * What it really means to practice servant leadership\u003c\/p\u003e\u003cp\u003eSchulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now.\u003c\/p\u003e\u003cp\u003eLet Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.\u003c\/p\u003e","brand":"HarperCollins","offers":[{"title":"Default Title","offer_id":47907408609501,"sku":"9780310352099","price":29.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0244\/8793\/files\/9780310352099.jpg?v=1778512845","url":"https:\/\/oxfordexchange.com\/products\/excellence-wins-a-no-nonsense-guide-to-becoming-the-best-in-a-world-of-compromise","provider":"Oxford Exchange Retail","version":"1.0","type":"link"}